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Comments on No. 49 of 111 · Jakob Nielsen (UX Tigers) · edition of Saturday 31 October 2026

UX Roundup: AI Persuasion | Fake Users vs. Real Users | Summaries as Dark Design | Agentic Video Production | Feedback | High AI Subscription Churn | Sparring with Voice AI | Silence | Split View

Summary

This UX Roundup covers research showing that AI personalization roughly doubles the odds of changing a person's investment ranking when it ties arguments to their own life, and that AI summaries placed before customer reviews anchor shoppers' judgments even when the full information is available.

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